Posts by Dale Shadbegian

Search is changing quickly. Customers are no longer only typing a few words into Google and choosing from ten blue links. They are asking complete questions such as:

  • “Who is the best HVAC company near me for a heat pump installation?”
  • “What should a bathroom remodel cost on Cape Cod?”
  • “Which local roofing company works on coastal homes?”
  • “Where can I rent a small dumpster in Plymouth?”
  • “What company should I call for this problem?”

And increasingly, Google AI Overviews, Google AI Mode, ChatGPT, and other AI tools are helping answer those questions.

That has led to a new questions we hear from business owners:

How do I get my company into AI results? Can we advertise on AI? Is SEO useless now?

You may also have heard terms such as GEO, or Generative Engine Optimization, AEO, AI SEO, and AI search optimization.

The terminology is new. The goal is actually pretty simple:

Make your business one of the sources that search engines and AI systems can understand, trust, and confidently recommend or cite when someone asks a relevant question.

Here are the questions businesses are asking us most often.

Is SEO Useless Now That People Are Using AI?

No In fact, SEO is one of the foundations of AI visibility.

Google specifically says that its traditional SEO best practices continue to apply to AI Overviews and AI Mode. Its generative AI systems use information from Google’s search index and core ranking systems when finding relevant web pages to support an AI-generated answer.

In simple terms:

If Google has trouble finding, crawling, understanding, or trusting your website, its AI systems may have the same problem.

That means traditional SEO fundamentals still matter:

  • A technically healthy website
  • Pages dedicated to your important services
  • Clear information about where you operate
  • Helpful original content
  • Good internal linking
  • Accurate business information
  • Reviews and reputation
  • Authoritative mentions and links
  • Fast, mobile-friendly pages
  • Content that actually answers customers’ questions

What is changing is how people search.

Instead of optimizing only for something like:

“Cape Cod HVAC company”

you also need to think about questions such as:

“Should I replace my oil heating system with a heat pump on Cape Cod?”

That is a much more detailed search. And detailed questions are exactly where AI search becomes especially important.

What Is GEO?

GEO usually stands for Generative Engine Optimization.

It refers to optimizing your online presence so your company or content has a better chance of being discovered, cited, mentioned, or used by AI-powered search systems.

But businesses should be careful about treating GEO like some completely separate magic trick. Google’s own current guidance says businesses should prioritize solid SEO and useful original content rather than chasing special “GEO hacks.” Google specifically says there are no additional technical requirements to appear in AI Overviews or AI Mode beyond being eligible for normal Google Search.

So we look at GEO as an extension of modern SEO, not a replacement for it.

Traditional SEO asks:

Can Google find and rank this page?

GEO adds another question:

Can an AI system easily understand this information and use it to answer someone’s question?

You need both.

How Do I Get My Business Into Google AI Overviews?

There is no button that submits your company to an AI Overview. There is also no special AI Overview schema markup that guarantees inclusion.

Google says pages appearing as supporting links in AI Overviews or AI Mode need to be indexed and eligible to appear in normal Google Search. Beyond that, the same core SEO principles continue to apply. So what should businesses actually do?

1. Answer Real Customer Questions

This is becoming increasingly important. Don’t build your website entirely around short keyword phrases. Build pages that answer the questions customers ask before hiring you.

A plumber, for example, might answer:

  • Why does my water heater keep running out of hot water?
  • Should I repair or replace my water heater?
  • How much does water heater replacement cost?
  • What size water heater does my house need?
  • Can a plumber install a heat pump water heater?

A remodeling company might answer:

  • How much does a kitchen remodel cost?
  • Do I need permits for a bathroom remodel?
  • How long will a kitchen renovation take?
  • Can I stay in my home during construction?

These questions give Google and AI systems useful information to work with.

2. Give Specific Answers

Generic content is becoming less useful. Imagine 100 contractors all publishing:

We provide high-quality service and customer satisfaction.

That tells an AI system almost nothing.

Now compare it with:

Most asphalt roofs on Cape Cod have an expected life of approximately 20–30 years, but coastal exposure, wind and salt air can affect their condition. Homes near the water should be inspected regularly for lifted shingles, flashing damage and corrosion.

The second answer actually contains information. Google’s latest AI search guidance specifically encourages businesses to create unique, non-commodity content rather than simply repeating information that exists everywhere else online. Use your experience to your advantage.

Show Evidence That You’re a Real Business

AI visibility isn’t only about blog posts, your entire online presence helps establish who you are. For local businesses, make sure your website clearly contains information such as:

  • Business name
  • Address or legitimate service area
  • Phone number
  • Services
  • Cities and towns served
  • Team information
  • Years of experience
  • Certifications and licenses where appropriate
  • Real project examples
  • Customer reviews
  • Original photos
  • About page
  • Contact information

You want it to be extremely easy for a search engine to determine:

Who is this company?

What do they do?

Where do they do it?

Why should someone trust them?

Create Content Based on Experience

This may become one of the biggest advantages local businesses have over mass-produced AI content. AI can write a generic article about roofing. But your roofing company can publish:

5 Roofing Problems We Commonly Find on Cape Cod Homes After Winter

and include actual photographs and observations from your work.

A landscaper can publish:

Why Some Lawns Struggle in Cape Cod’s Sandy Soil

A remodeler can explain:

What We Usually Find When Renovating Older Cape Cod Homes

A dumpster company can explain:

What Size Dumpster Do I Need for a Cape Cod Home Cleanout?

That is information based on actual experience.

It is harder to duplicate and much more useful to customers.

Make Important Information Easy to Understand

You do not need to write like a robot for AI, write for people. Use descriptive headings, short sections, clear explanations, comparison tables where appropriate, FAQs and straightforward language.

If someone asks:

How much does this service cost?

don’t spend eight paragraphs avoiding the answer. If an exact price isn’t possible, explain the range and what changes the price.

If someone asks:

How long does it take?

give them a realistic range.

The clearer your answer is to a customer, the easier it generally is for a search system to understand what your page is about.

Keep Building Traditional SEO Authority

Another mistake businesses can make is abandoning backlinks, local citations, PR, reviews and other traditional authority signals because they hear that “AI search is different.” Those signals still matter.

If your business is mentioned by chambers of commerce, local publications, manufacturers, industry organizations, community websites and reputable directories, there are more independent sources establishing who your company is. That strengthens your overall online presence.

For a local company, being known around the web is increasingly important—not just having your own website repeatedly saying that you’re the best.

Can I Advertise Inside AI Results?

Yes, increasingly you can.

But paid AI advertising and appearing organically in an AI answer are two different things.

Google AI Overview Advertising

Google currently allows eligible ads to appear above, below and, in some markets including the United States, directly within AI Overviews.

Existing Search, Shopping and Performance Max campaigns can be eligible for these placements. Google also says advertisers cannot simply choose “AI Overview” as a standalone placement; Google’s systems determine when eligible ads are relevant to the query and AI Overview. So businesses already running Google Ads may have opportunities to reach customers inside these new AI-driven search experiences.

Can You Advertise on ChatGPT?

Yes, as of 2026, businesses can also run advertising on ChatGPT through OpenAI’s advertising platform in supported markets.

ChatGPT ads can reach people while they are researching products, services and decisions. Instead of relying only on traditional keyword matching, the advertising system can consider the context and intent of the conversation when determining whether an ad is relevant.

But there is an important distinction:

Buying an advertisement does not buy you a recommendation from ChatGPT.

OpenAI states that ads are separate from ChatGPT’s answers and advertisers cannot pay to change or influence those answers.

That means businesses should think about AI visibility in two separate ways:

Paid AI visibility: advertising alongside AI experiences.

Organic AI visibility: becoming a trusted source that an AI system may independently use or mention.

A good digital marketing strategy can include both.

Can Someone Guarantee That My Business Will Appear in AI Answers?

No legitimate SEO company should guarantee that ChatGPT, Google AI Overviews or another AI system will recommend your business for a particular question. These systems decide what information to retrieve and present dynamically.

Just as nobody can legitimately guarantee the #1 organic position on Google forever, nobody can guarantee permanent placement inside an AI-generated answer.

What we can do is improve the signals that make a business easier. Cape & Plymouth SEO can review your website, competitors and search visibility before recommending a plan. Explore our local SEO services for Cape Cod and Plymouth businesses or contact our team for an SEO consultation.